.sbx2-support-modal[hidden] {
  display: block;
  visibility: hidden;
  pointer-events: none;
}

.sbx2-support-modal {
  --sbx2-support-panel-w: min(32rem, calc(100vw - var(--sbx2-sidebar-w) - 1rem));
  position: fixed;
  top: var(--navbar-h);
  right: auto;
  bottom: 0;
  left: var(--sbx2-sidebar-w);
  z-index: 2190;
  display: block;
  width: calc(100vw - var(--sbx2-sidebar-w));
  padding: 0;
  pointer-events: none;
}

.sbx2-support-modal__backdrop {
  display: none;
}

.sbx2-support-modal__panel {
  position: absolute;
  bottom: 1rem;
  left: 0;
  width: 0;
  height: min(38rem, calc(100dvh - var(--navbar-h) - 2rem));
  display: grid;
  overflow: hidden;
  border: 1px solid #d5ded8;
  border-left: 0;
  border-radius: 0 0.55rem 0.55rem 0;
  background: #ffffff;
  box-shadow: 18px 18px 44px rgba(15, 23, 42, 0.16);
  opacity: 0;
  pointer-events: auto;
  transition:
    width 280ms cubic-bezier(0.2, 0.8, 0.2, 1),
    opacity 120ms ease;
}

.sbx2-support-modal.is-open .sbx2-support-modal__panel {
  width: var(--sbx2-support-panel-w);
  opacity: 1;
}

.sbx2-support-modal__shell {
  display: grid;
  width: var(--sbx2-support-panel-w);
  min-height: 0;
}

.sbx2-support-modal__main {
  min-width: 0;
  min-height: 0;
  display: grid;
  grid-template-rows: auto minmax(0, 1fr);
}

.sbx2-support-modal__topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  padding: 0.7rem 0.85rem 0;
  border-bottom: 1px solid #e4ece7;
  background: #ffffff;
}

.sbx2-support-modal__tabs {
  display: inline-flex;
  align-items: end;
  gap: 0.1rem;
  align-self: end;
}

.sbx2-support-modal__tabs:has(> .sbx2-support-modal__tab:only-child) {
  min-width: 9rem;
}

.sbx2-support-modal__tab {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.38rem;
  min-height: 2.55rem;
  border: 0;
  border-bottom: 2px solid transparent;
  border-radius: 0;
  background: transparent;
  color: #637169;
  padding: 0 0.85rem;
  font-size: 0.82rem;
  font-weight: 840;
  cursor: pointer;
  transition: border-color 0.18s ease, color 0.18s ease, background-color 0.18s ease;
}

.sbx2-support-modal__tab .material-symbols-outlined {
  font-size: 1.05rem;
}

.sbx2-support-modal__tab:hover,
.sbx2-support-modal__tab.is-active {
  border-bottom-color: var(--app-accent);
  background: #f8fbf9;
  color: #17251d;
}

.sbx2-support-modal__body {
  min-height: 0;
  padding: 0.85rem;
  overflow: hidden;
  background: #ffffff;
}

.sbx2-support-ticket,
.sbx2-support-chat {
  height: 100%;
}

.sbx2-support-ticket {
  display: grid;
  grid-template-rows: minmax(0, 1fr) auto;
  gap: 0.7rem;
}

.sbx2-support-ticket__grid {
  min-height: 0;
  display: grid;
  grid-template-columns: 1fr;
  align-items: stretch;
  gap: 0.75rem;
}

.sbx2-support-ticket__main,
.sbx2-support-ticket__side {
  min-height: 0;
  gap: 0.85rem;
}

.sbx2-support-ticket__main {
  display: grid;
  grid-template-rows: auto auto auto;
  align-content: stretch;
  align-self: stretch;
  gap: 0.65rem;
}

.sbx2-support-ticket__side {
  display: flex;
  flex-direction: column;
  align-self: stretch;
  padding: 0.8rem;
  border: 1px solid #e1ebe5;
  border-radius: 0.45rem;
  background: #fbfdfc;
  min-height: 0;
}

.sbx2-support-ticket__summary {
  display: grid;
  grid-template-columns: 2.3rem minmax(0, 1fr);
  gap: 0.7rem;
  padding: 0.85rem 0.9rem;
  border-radius: 0.9rem;
  background: #eff6ff;
  color: #1e3a8a;
}

.sbx2-support-ticket__summary .material-symbols-outlined {
  width: 2.3rem;
  height: 2.3rem;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 0.75rem;
  background: rgba(255, 255, 255, 0.74);
}

.sbx2-support-ticket__summary strong {
  display: block;
  margin-bottom: 0.14rem;
  font-size: 0.86rem;
  font-weight: 800;
}

.sbx2-support-ticket__summary p {
  margin: 0;
  font-size: 0.78rem;
  line-height: 1.45;
}

.sbx2-support-ticket__footer {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.8rem;
  margin-top: -0.1rem;
}

.sbx2-support-field {
  display: grid;
  gap: 0.35rem;
}

.sbx2-support-field span,
.sbx2-support-upload__head span:first-child,
.sbx2-support-visibility legend,
.sbx2-support-priority legend {
  color: #64736b;
  font-size: 0.74rem;
  font-weight: 850;
  letter-spacing: 0;
  text-transform: uppercase;
}

.sbx2-support-input,
.sbx2-support-textarea,
.sbx2-support-chat__input {
  width: 100%;
  border: 1px solid #d9e5df;
  border-radius: 0.42rem;
  background: #ffffff;
  color: #0f172a;
  font: inherit;
  font-size: 0.92rem;
  outline: 0;
  transition: border-color 0.18s ease, box-shadow 0.18s ease, background-color 0.18s ease;
}

.sbx2-support-input {
  height: 2.75rem;
  padding: 0 0.8rem;
}

.sbx2-support-textarea {
  min-height: 6rem;
  resize: none;
  padding: 0.75rem 0.8rem;
}

.sbx2-support-input:focus,
.sbx2-support-textarea:focus,
.sbx2-support-chat__input:focus {
  outline: none;
  border-color: color-mix(in srgb, var(--app-accent) 68%, #94a3b8);
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--app-accent) 13%, transparent);
}

.sbx2-support-upload {
  display: grid;
  grid-template-rows: auto minmax(0, 1fr);
  align-content: stretch;
  min-height: 0;
  gap: 0.55rem;
}

.sbx2-support-upload__head {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 0.75rem;
}

.sbx2-support-upload__head span:last-child {
  color: #94a3b8;
  font-size: 0.73rem;
}

.sbx2-support-upload__drop {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 0.3rem;
  min-height: 5rem;
  padding: 0.75rem;
  border: 1px dashed #c9d8d0;
  border-radius: 0.45rem;
  background: #fbfdfc;
  text-align: center;
  cursor: pointer;
  transition: background-color 0.18s ease, border-color 0.18s ease;
}

.sbx2-support-upload__drop:hover {
  border-color: var(--app-accent);
  background: #f5faf7;
}

.sbx2-support-upload__drop .material-symbols-outlined {
  color: var(--app-accent);
  font-size: 1.55rem;
}

.sbx2-support-upload__drop strong {
  color: #0f172a;
  font-size: 0.88rem;
  font-weight: 800;
}

.sbx2-support-upload__drop small {
  color: #64748b;
  font-size: 0.72rem;
  line-height: 1.35;
}

.sbx2-support-upload__input {
  position: absolute;
  width: 1px;
  height: 1px;
  margin: -1px;
  padding: 0;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

.sbx2-support-upload__list {
  display: grid;
  gap: 0.6rem;
  margin-top: 0.15rem;
}

.sbx2-support-upload__item {
  display: grid;
  grid-template-columns: 3.25rem minmax(0, 1fr);
  align-items: center;
  gap: 0.7rem;
  max-width: 100%;
  padding: 0.6rem;
  border: 1px solid #dbe2ea;
  border-radius: 0.45rem;
  background: #ffffff;
}

.sbx2-support-upload__preview {
  width: 3.25rem;
  height: 3.25rem;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  overflow: hidden;
  border-radius: 0.35rem;
  background: #f8fafc;
  color: var(--app-accent);
}

.sbx2-support-upload__preview img {
  width: 100%;
  height: 100%;
  display: block;
  object-fit: cover;
}

.sbx2-support-upload__preview .material-symbols-outlined {
  font-size: 1.4rem;
}

.sbx2-support-upload__content {
  min-width: 0;
  display: grid;
  gap: 0.35rem;
}

.sbx2-support-upload__meta {
  min-width: 0;
  display: grid;
  gap: 0.12rem;
}

.sbx2-support-upload__name {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  color: #0f172a;
  font-size: 0.78rem;
  font-weight: 720;
}

.sbx2-support-upload__size {
  color: #94a3b8;
  font-size: 0.72rem;
}

.sbx2-support-upload__remove {
  border: 0;
  justify-self: start;
  border-radius: 999px;
  background: #f1f5f9;
  color: #64748b;
  font-size: 0.72rem;
  font-weight: 800;
  padding: 0.3rem 0.55rem;
  cursor: pointer;
}

.sbx2-support-upload__remove:hover {
  background: #fee2e2;
  color: #b91c1c;
}

.sbx2-support-visibility,
.sbx2-support-priority {
  display: grid;
  gap: 0.45rem;
  margin: 0;
  padding: 0;
  border: 0;
}

.sbx2-support-visibility__options,
.sbx2-support-priority__options {
  display: flex;
  flex-wrap: nowrap;
  gap: 0.45rem;
}

.sbx2-support-visibility__option,
.sbx2-support-priority__option {
  position: relative;
  display: inline-flex;
  flex: 1 1 0;
}

.sbx2-support-visibility__option input,
.sbx2-support-priority__option input {
  position: absolute;
  inset: 0;
  opacity: 0;
  cursor: pointer;
}

.sbx2-support-visibility__option span,
.sbx2-support-priority__option span {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 100%;
  min-width: 0;
  min-height: 2.2rem;
  padding: 0 0.85rem;
  border: 1px solid #dbe2ea;
  border-radius: 0.42rem;
  background: #ffffff;
  color: #64748b;
  font-size: 0.79rem;
  font-weight: 760;
  transition: border-color 0.18s ease, background-color 0.18s ease, color 0.18s ease, box-shadow 0.18s ease;
}

.sbx2-support-visibility__option input:checked + span {
  border-color: color-mix(in srgb, var(--app-accent) 34%, #cbd5e1);
  background: color-mix(in srgb, var(--app-accent) 10%, #ffffff);
  color: #0f172a;
  box-shadow: 0 10px 20px color-mix(in srgb, var(--app-accent) 10%, transparent);
}

.sbx2-support-priority__option input[value="low"]:checked + span {
  border-color: rgba(16, 185, 129, 0.32);
  background: #ecfdf5;
  color: #047857;
}

.sbx2-support-priority__option input[value="medium"]:checked + span {
  border-color: rgba(245, 158, 11, 0.32);
  background: #fffbeb;
  color: #b45309;
}

.sbx2-support-priority__option input[value="high"]:checked + span {
  border-color: rgba(239, 68, 68, 0.32);
  background: #fef2f2;
  color: #b91c1c;
}

.sbx2-support-visibility__option:hover span,
.sbx2-support-visibility__option input:focus-visible + span,
.sbx2-support-priority__option:hover span,
.sbx2-support-priority__option input:focus-visible + span {
  border-color: var(--app-accent);
  color: #0f172a;
}

.sbx2-support-status {
  flex: 1 1 auto;
  min-height: 2.8rem;
  margin: 0;
  display: inline-flex;
  align-items: center;
  padding: 0.7rem 0.9rem;
  border-radius: 0.42rem;
  background: #eff6ff;
  color: #1d4ed8;
  font-size: 0.82rem;
  font-weight: 700;
}

.sbx2-support-status[data-state="success"] {
  background: #ecfdf5;
  color: #047857;
}

.sbx2-support-status[data-state="warn"] {
  background: #fffbeb;
  color: #b45309;
}

.sbx2-support-status[data-state="error"] {
  background: #fef2f2;
  color: #b91c1c;
}

.sbx2-support-submit,
.sbx2-support-chat__send {
  border: 0;
  background: var(--app-accent);
  color: #ffffff;
  font-weight: 820;
  cursor: pointer;
  transition:
    background-color 0.18s ease,
    transform 0.18s ease;
}

.sbx2-support-submit:hover,
.sbx2-support-chat__send:hover {
  background: color-mix(in srgb, var(--app-accent) 88%, #0f172a);
}

.sbx2-support-submit:active,
.sbx2-support-chat__send:active {
  transform: translateY(1px);
}

.sbx2-support-submit {
  width: 100%;
  min-width: 0;
  min-height: 2.9rem;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.48rem;
  padding: 0 1rem;
  border-radius: 0.42rem;
  margin-top: auto;
}

.sbx2-support-submit:disabled,
.sbx2-support-chat__send:disabled {
  cursor: wait;
  opacity: 0.65;
}

.sbx2-support-chat {
  display: grid;
  grid-template-rows: minmax(0, 1fr) auto;
  gap: 0.75rem;
  height: 100%;
}

.sbx2-support-chat__thread {
  min-height: 100%;
  display: grid;
  align-content: start;
  gap: 0.6rem;
  padding: 1rem;
  border: 1px solid #d9e5df;
  border-radius: 0.45rem;
  background: #f7faf8;
  overflow-y: auto;
}

.sbx2-support-chat__message {
  max-width: min(82%, 34rem);
  margin: 0;
  border-radius: 0.5rem;
  padding: 0.72rem 0.82rem;
  font-size: 0.84rem;
  line-height: 1.48;
  white-space: pre-line;
}

.sbx2-support-chat__entry {
  display: grid;
  gap: 0.45rem;
}

.sbx2-support-chat__entry--assistant {
  justify-items: start;
}

.sbx2-support-chat__entry--user {
  justify-items: end;
}

.sbx2-support-chat__message--assistant {
  justify-self: start;
  border: 1px solid #d9e5df;
  background: #ffffff;
  color: #0f172a;
}

.sbx2-support-chat__entry--typing .sbx2-support-chat__message {
  color: #60716a;
  font-style: italic;
}

.sbx2-support-chat__entry--typing .sbx2-support-chat__message::after {
  content: '';
  display: inline-block;
  width: 1.05rem;
  margin-left: 0.18rem;
  animation: sbx2-support-thinking 1.1s steps(4, end) infinite;
}

.sbx2-support-chat__message--user {
  justify-self: end;
  background: color-mix(in srgb, var(--app-accent) 92%, #0f172a);
  color: #ffffff;
}

.sbx2-support-chat__context {
  display: inline-flex;
  align-items: center;
  min-height: 1.45rem;
  max-width: min(82%, 34rem);
  padding: 0 0.5rem;
  border: 1px solid #cfe4d7;
  border-radius: 999px;
  background: #eef8f2;
  color: #126b32;
  font-size: 0.66rem;
  font-weight: 820;
}

.sbx2-support-chat__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.45rem;
  max-width: min(82%, 34rem);
}

.sbx2-support-chat__action {
  min-height: 2rem;
  padding: 0 0.72rem;
  border: 1px solid #cfe4d7;
  border-radius: 0.45rem;
  background: #ffffff;
  color: #126b32;
  font-size: 0.74rem;
  font-weight: 820;
  cursor: pointer;
}

.sbx2-support-chat__action:hover {
  background: #f2faf5;
}

.sbx2-support-chat__action--primary {
  border-color: var(--app-accent);
  background: var(--app-accent);
  color: #ffffff;
}

.sbx2-support-chat__action--primary:hover {
  background: var(--app-accent-strong);
}

.sbx2-support-chat__page-search {
  width: 100%;
  min-height: 2.2rem;
  padding: 0 0.7rem;
  border: 1px solid #cfe4d7;
  border-radius: 0.45rem;
  background: #f8fbf9;
  color: #0f172a;
  font-size: 0.82rem;
  font-weight: 650;
  outline: none;
}

.sbx2-support-chat__page-search:focus {
  border-color: var(--app-accent);
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--app-accent) 18%, transparent);
}

.sbx2-support-chat__page-list {
  display: grid;
  gap: 0.4rem;
  width: min(100%, 24rem);
  max-height: 18rem;
  margin-top: 0.55rem;
  overflow: auto;
}

.sbx2-support-chat__page-option {
  display: grid;
  gap: 0.12rem;
  width: 100%;
  min-height: 2.85rem;
  padding: 0.52rem 0.65rem;
  border: 1px solid #d9e5df;
  border-radius: 0.45rem;
  background: #ffffff;
  color: #0f172a;
  text-align: left;
  cursor: pointer;
}

.sbx2-support-chat__page-option:hover {
  border-color: #b8d3c4;
  background: #f2faf5;
}

.sbx2-support-chat__page-title {
  font-size: 0.8rem;
  font-weight: 850;
}

.sbx2-support-chat__page-meta {
  color: #64746c;
  font-size: 0.68rem;
  font-weight: 650;
  line-height: 1.25;
}

@keyframes sbx2-support-thinking {
  0% { content: ''; }
  25% { content: '.'; }
  50% { content: '..'; }
  75%,
  100% { content: '...'; }
}

.sbx2-support-chat__form {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 3.35rem;
  gap: 0.5rem;
  align-self: end;
  margin-top: 0;
  margin-bottom: 0;
}

.sbx2-support-chat__input {
  min-height: 3.65rem;
  max-height: 3.65rem;
  padding: 0.82rem 0.9rem;
  resize: none;
}

.sbx2-support-chat__send {
  width: 3.35rem;
  height: 100%;
  min-height: 3.65rem;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 0.42rem;
}

.sbx2-support-chat__send .material-symbols-outlined {
  font-size: 1.28rem;
  font-variation-settings: "wght" 500;
}

body.sbx2-support-open {
  overflow: auto;
}

@media (max-width: 1199.98px) {
  .sbx2-support-modal {
    --sbx2-support-panel-w: min(31rem, calc(100vw - var(--sbx2-sidebar-w) - 1rem));
  }

  .sbx2-support-modal__panel {
    width: 0;
  }

  .sbx2-support-modal.is-open .sbx2-support-modal__panel {
    width: var(--sbx2-support-panel-w);
  }

  .sbx2-support-ticket__grid {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 991.98px) {
  .sbx2-support-modal {
    --sbx2-support-panel-w: 100vw;
    top: auto;
    right: 0;
    bottom: 0;
    left: 0;
    width: 100vw;
    padding: 0;
  }

  .sbx2-support-modal__panel {
    right: 0;
    bottom: 0;
    left: 0;
    width: 100vw;
    height: min(36rem, 82dvh);
    border-right: 0;
    border-bottom: 0;
    border-left: 0;
    border-radius: 0.55rem 0.55rem 0 0;
    box-shadow: 0 -18px 44px rgba(15, 23, 42, 0.14);
    transform: translateY(1.25rem);
    transform-origin: bottom center;
    transition:
      opacity 180ms ease,
      transform 220ms cubic-bezier(0.2, 0.8, 0.2, 1);
  }

  .sbx2-support-modal.is-open .sbx2-support-modal__panel {
    transform: translateY(0);
  }

  .sbx2-support-modal__topbar {
    padding: 0.75rem 0.85rem 0;
  }

  .sbx2-support-modal__body {
    padding: 0.85rem;
  }

  .sbx2-support-ticket__grid {
    grid-template-columns: 1fr;
  }

  .sbx2-support-priority__options {
    flex-wrap: nowrap;
  }

  .sbx2-support-ticket__footer {
    flex-direction: column;
    align-items: stretch;
  }

  .sbx2-support-submit {
    width: 100%;
  }
}